Returns & Exchanges

Returns & Exchanges

📦 Free Returns – No Risk for You

Not 100% satisfied? No problem. We cover the return shipping costs – you don't have to pay anything upfront.

📅 14-Day Return Policy

You have 14 days from receipt of your order to return the item – no questions asked.

✅ How to Return an Item

  1. Contact us within 14 days of receipt via email or our contact form.
  2. We will send you a free return label.
  3. Pack the item securely and drop off the package at the parcel shop.
  4. After receiving and inspecting the goods, we will refund the purchase price to your original payment method within 14 business days.

ℹ️ Important Notes

  • Items must be in their original condition (unused, complete, in original packaging if possible).
  • The statutory right of withdrawal remains unaffected by this policy.
  • If you have any questions, you can reach us anytime via our contact form.